BS Honey Bees - FAQ - Frequently Asked Questions

Queens

Where do you import your queens from?

Our Queens are imported from mainly Greece with some queens coming from Italy. All queens arrive into the country with full traces health certification.

What is queen postage cut off time?

Our queen postage cut off time is 8am.

Why is your queen postage cut off time so early?

As we are full time bee keepers with no office staff we are actively working our bees on a daily bassis producing orders for customers during the season. This means we need to process the queens for postage (which can take several hours) first thing in the morning before we head out for the day. During our routes we will drop the queens to Royal Mail for processing.

Are your queens marked?

Yes our queens are all marked to the appropriate year -

2018 - Red
2019 - Green
2020 - Blue
2021 - White
2022 - Yellow

We try our best to ensure queens are sent out marked but sometimes the bees choose to clean the queens mark off in transit, unfortunately this is out of our control.

Are your queens mated?

All the queens we send are mated, we do not deal in virgin queens.

In the unfortunate and rare event your queen does not lay or is a drone layer you are entitled to a free replacement upon receipt of picture evidence via email.

Are your queens clipped?

We choose not to clip any of our queens nor do we offer this as an additional service.

Will I receive confirmation when my queen is dispatched?

Yes, once the queen leaves us you will receive a shipment email with a Royal Mail tracking number. 

You can track your queen on the Royal Mail Tracking Service.

Will the postman leave the queen in my postbox?

Due to Royal Mail regulations the postman will not leave any item without a signature for insurance & security purposes.  Any special requests to do so on the order will be ignored.

We require all our queens to be signed for to reduce the chance of fraud and false claims of queens not being received.

Special Delivery items will be returned to sorting office for collection, the postman will not try a neighbour.

First Class will attempt to be delivered to a neighbour, otherwise will be returned to the sorting office.

If you do not think you will be in please either specify a date on the order when you will be available or a different address (work, friends or family) that can accept your item.

How much is postage on queens?

Special Delivery Next Day before 1pm (£500 Insurance)
1 - 5 Queens £7.00
6 - 25 Queens £7.50
26 - 50 Queens £9.00
51 - 100 Queens £11.50

Special Delivery Saturday Delivery before 1pm (£500 Insurance)
1 - 5 Queens £11.00
6 - 25 Queens £12.00
26 - 50 Queens £13.50
£51 - 100 Queens £17.00

First Class Large Letter (1-3 Day Service)
1 - 5 Queens £2.50

First Class Parcel (1-3 Day Service)
6 - 100 Queens £7.00

How do I introduce a queen?

When you receive your queen we include free instructions on the back of the invoice that helps you introduce your queen. A copy of this can be downloaded here.

Videos can also be seen here -

Please note we are not responsible should your queen not be accepted.

Can I use a queen only to start bee keeping?

No, a queen on her own will likely die. You will need atleast a nuc or full colony to begin bee keeping.

Do you offer Saturday postage on Queens?

Yes, we can provide a Friday dispatch with a Saturday before 1pm arrival at extra cost. This is the cost incurred to us from Royal Mail and is not a cost we are imposing.

Special Delivery Saturday Delivery before 1pm (£500 Insurance)
1 - 5 Queens £11.00
6 - 25 Queens £12.00
26 - 50 Queens £13.50
£51 - 100 Queens £17.00

Please remember cut off time is Friday 8am.

Can I select a dispatch date for my queen?

Yes, when ordering there is an option on the checkout to specify a dispatch date. Please remember that dispatch date means the day the queen leaves us, not the date it will arrive. Arrival date will vary on the postage option chosen (Special Delivery is next day before 1pm, First Class is 1-3 Days). 

Once this date is set in the system it is not possible to change it, the only way is to email or call us so we can manually change it on our paperwork.

Whilst we try our best to have and hold stocks of queens for your specified date it can not be guaranteed, any issues with your date we will contact you. This is generally earlier in the season when queen supply's are low but as the season progresses our consignments become larger.

Do you supply an introduction cage?

Yes, all our queens come supplied in a free introduction cage.

We use 3 different types of cages

  • JZBZ which are rounded with a tube of candy and celotaped end
  • Nicot which are a yellow cage with candy and a breakable clip
  • Generic rectangular queen cage with candy and 2 bendable clips

Do you post queens?

Yes, we post 5 days a week.

When do you post queens?

We post queens every morning Monday - Thursday for orders taken before 8am.

We only post queens on Friday for orders that have paid extra for Saturday delivery.

What does pre order mean?

Generally Queens wil become "pre order" only when we run out of stock and you will be accounted for in the next shipment of queens. Generally the product description will state the approximate arrival date although this is only estimated and not exact. Please pay attention when ordering pre ordered queens as we cannot work to specified dispatch dates if the queens are not available at that time.

My Queen(s) look small when she arrived, is this normal?

Yes, when queens are caged they will stop laying causing them to shrink (this can also be seen during the winter or before swarming). As soon as they are introduced into the hive and begin laying they will soon fatten up, sometimes to twice their original size. Do not be concerned, we only sell mated queens.

Nucs

Are your queens marked?

Yes our queens are all marked to the appropriate year -

2018 - Red
2019 - Green
2020 - Blue
2021 - White
2022 - Yellow

We try our best to ensure queens are sent out marked but sometimes the bees choose to clean the queens mark off in transit, unfortunately this is out of our control.

Can I use a queen only to start bee keeping?

No, a queen on her own will likely die. You will need atleast a nuc or full colony to begin bee keeping.

What if I can't collect my nuc on the date offered?

If you are unable to collect on the date offered, we will offer the nuc to the next customer in the queue, and await the next batch of nucs to be ready for your collection for the following weekend.

Near the end of the season when we are supplying the final orders it does become hard to defer your nucs to a different week so please bear this in mind.

What is the difference between an Overwintered Nuc and a Spring Nuc?

The difference between an overwintered nuc & a normal spring nuc is that generally you are able to receive an overwintered nuc earlier in the season, allowing two potential honey crops. The overwintered nucs cost more due to more overwintering feed and treatment. They have also proved their ability to survive winter.

When is it best to order?

We reccomend to order as soon as possible. We find many customers leave it rather late and we either sell out or the earlier availability gets booked out.

We begin taking reservations for the following season around October.

Overwintered nucs are more popular than spring nucs and generally are fully booked out by February, it is best to order early if you would like your overwintered nuc during April.

When are spring nucs ready?

The first batch of spring nucs are generally ready from about the second week of May and will continue until late June, early July. This all depends on your order in the queue, please see our News & Updates section to see updated schedules.

Please also remember we will contact you, initially by email to arrrange collection / dispatch of your bees. You do not need to call us.


Product Availability Timescale

When are overwintered nucs ready?

Overwintered nucs are generally ready from about the second week of April. This all depends on your order in the queue, please see our News & Updates section to see updated schedules.

Please also remember we will contact you, initially by email to arrange collection / dispatch of your bees. You do not need to call us.

Product Availability Timescale

Do you post nucs?

Yes, nucs are shipped via Royal Mail Special Delivery, next day before 1pm. However please realise, this is often paid upfront during pre-order, the dispatch date will be organised before we dispatch any Nucs. It's very unlikely your nuc will be shipped the following day to the date you placed your order, it just requires a next day shipping method.

How much is postage on nucs?

MAIN LAND UK NEXT DAY BEFORE 1PM POSTAGE PRICES - Please note that postage is at your own risk, we always recommend you collect. Each Nuc incures a £30 (saturday delivery £38) delivery fee INSURED UP TO £500.
Prices quoted are for MAINLAND UK only - we do not post overseas or to Ireland.

How do I install a nuc?

When you receive / collect your nuc(s) we include free instructions on the back of the invoice that helps you install your bees. A copy of this can be downloaded here.

Installation videos can also be seen here -

Do you offer Saturday postage on Nucs?

Yes, we can provide a Friday dispatch with a Saturday before 1pm arrival at extra cost. This is the cost incurred to us from Royal Mail and is not a cost we are imposing.

MAIN LAND UK NEXT DAY BEFORE 1PM SATURDAY POSTAGE PRICES - Please note that postage is at your own risk, we always reccomend you collect.  Each Saturday Nuc incures a £38 delivery fee INSURED UP TO £500.

Please remember you order is dispatched in relation to your position in the queue, we will contact you to arrange convenient dispatch dates.

Will I receive confirmation when my nuc is dispatched?

Yes, once the nuc leaves us you will receive a shipment email with a Royal Mail tracking number.

You can track your nuc on the Royal Mail Tracking Service.

What do I need to bring when collecting my nuc?

All we may require is some form of ID and outstanding payment or confirmation of outstanding payment.

Bee suit is not required although reccomended incase there are any escapees in the car (none to date).

We also reccomend on hot days to bring a small water sprayer to keep the bees cool and hydrated if you are traveling far.

Are the Correx Nuc boxes returnable?

No, these are yours to keep for free. They are ideal for collecting swarms, creating additional nucs or transporting frames of bees in the future.

These retail on our website for £12 inc VAT.

Advantages / Disadvantages of a Nuc

Advantages

  • Ideal for new or experienced beekeepers to populate a new hive
  • Easy to install with our step by step guide
  • Established colony with brood and bees and laying queen which will build up quickly
  • Postage anywhere in the UK mainland

Disadvantages

  • More expensive than a package of bees

How do I cancel my Nuc order?

Any cancellation must be made in writing to us via email. Please do remember that deposits are non-returnable unless we are unable to supply your bees.

If you have paid a full payment or full payment for postage you will receive a refund less the deposit amount.

Are your nucs UK bred?

Yes, all of our Nucs are produced here in the UK by us.

Do you sell top bar nucs?

Unfortunately top bar hives are too fragile to transport and being "non-standard" there is not a set size to produce on.

We reccomend package bees to populate a top bar hive.

What type of frames do you use?

We use DN4 British Standard National frames. These are the most commonly used frames in the UK.

Please see the following frame dimensions. (Top drawing)

It is not viable for us to produce on several different frame sizes, those looking to install bees on 14x12 frames or Langstroth frames can use National Frames but there are certain methods used for later change over.

For non standard frames we reccomend using package bees.

Are your nucs treated?

Yes, we use Bee Farmer prescribed strips every Autumn to treat our breeding hives. We also regulary vapourise oxalic acid using a sublimator as a form of treatment.

We also use Thymol for the treatment of Nosema.

Do you sell Langstroth Nucs?

Unfortunately it is not viable for us to produce nucs on several different frame sizes. However you can use a national nuc to populate a Langstroth hive, using cable ties and attaching the frames to a Langstroth top bar and later slowly migrating the frames over to Langstroth.

We reccomend package bees to populate a Langstroth Hive.

Where do I collect my bees from?

Collection address is as follows -
BS Honey Bees
Unit A1, Badgeworth Livery Centre
Cold Pool Lane
Cheltenham
Gloucestershire
GL51 4UP
Map - https://goo.gl/maps/eKpE2JW4pRn

Please ensure you have viewed the map as a Sat Nav will take you to the traveller camp down the road.

This is strictly by pre arranged appointment only.

Can I inspect my nuc when I collect?

Unfortunately as we rent our premsies our landlord does not allow flying bees on site so there is no convenient place to offer inspections. We do inspect all of our nucs during the week they are due out and the day of collection.

Package Bees

Are your queens marked?

Yes our queens are all marked to the appropriate year -

2018 - Red
2019 - Green
2020 - Blue
2021 - White
2022 - Yellow

We try our best to ensure queens are sent out marked but sometimes the bees choose to clean the queens mark off in transit, unfortunately this is out of our control.

Can I use a queen only to start bee keeping?

No, a queen on her own will likely die. You will need atleast a nuc or full colony to begin bee keeping.

Do you supply an introduction cage?

Yes, all our queens come supplied in a free introduction cage.

We use 3 different types of cages

  • JZBZ which are rounded with a tube of candy and celotaped end
  • Nicot which are a yellow cage with candy and a breakable clip
  • Generic rectangular queen cage with candy and 2 bendable clips

My Queen(s) look small when she arrived, is this normal?

Yes, when queens are caged they will stop laying causing them to shrink (this can also be seen during the winter or before swarming). As soon as they are introduced into the hive and begin laying they will soon fatten up, sometimes to twice their original size. Do not be concerned, we only sell mated queens.

Do you sell top bar nucs?

Unfortunately top bar hives are too fragile to transport and being "non-standard" there is not a set size to produce on.

We reccomend package bees to populate a top bar hive.

Do you sell Langstroth Nucs?

Unfortunately it is not viable for us to produce nucs on several different frame sizes. However you can use a national nuc to populate a Langstroth hive, using cable ties and attaching the frames to a Langstroth top bar and later slowly migrating the frames over to Langstroth.

We reccomend package bees to populate a Langstroth Hive.

Where do I collect my bees from?

Collection address is as follows -
BS Honey Bees
Unit A1, Badgeworth Livery Centre
Cold Pool Lane
Cheltenham
Gloucestershire
GL51 4UP
Map - https://goo.gl/maps/eKpE2JW4pRn

Please ensure you have viewed the map as a Sat Nav will take you to the traveller camp down the road.

This is strictly by pre arranged appointment only.

Can I collect my package bees over a weekend?

Depending when the packages arrive in the country we only have a 48hr window before they begin to perish.

e.g. If the packages arrive on a Friday / Saturday then it is perfectly fine to collect over the weekend, should they arrive during the week you will have to collect within 48hrs regardless.

Package bees are perishable items, they can not survive prolonged periods contained and you are fully responsible for their well being should you fail to arrive.

When are package bees ready?

Package bees are generally ready from about the end of April. This all depends when we are scheduled to receive our shipment, please see our News & Updates section to see updated schedules. This can fluctuate due to weather issues, transport issues & customs clearance.

Please also remember we will contact you, initially by email to arrange collection of your bees. You do not need to call us.

Do you post package bees?

Due to the consistant attention and fragile state packages are in we are not in a position to post packages. They are also very high risk to being mishandled in transit which could split the mesh and cause leakage. They are strictly collection by appiontment from Cheltenham only.

Advantages / Disadvatanges to a Package of Bees

Advantages

  • Cheaper than a nuc or full colony
  • Easy installation
  • Can be installed into any type of hive including top bar hives
  • Low risk of disease transfer

Disadvantages

  • There are strict collection times when ordering as package bees will only survive for a certain time
  • We can not post package bees, collection only
  • Slow initial progress whilst the colony establishes wax and brood

Where do your packages come from?

Our package bees come from Northern Italy. They arrive with full traces health certification and approval by APHA and in accordance to DEFRA Policy.

Full Working Hives

Are your queens marked?

Yes our queens are all marked to the appropriate year -

2018 - Red
2019 - Green
2020 - Blue
2021 - White
2022 - Yellow

We try our best to ensure queens are sent out marked but sometimes the bees choose to clean the queens mark off in transit, unfortunately this is out of our control.

Can I use a queen only to start bee keeping?

No, a queen on her own will likely die. You will need atleast a nuc or full colony to begin bee keeping.

What type of frames do you use?

We use DN4 British Standard National frames. These are the most commonly used frames in the UK.

Please see the following frame dimensions. (Top drawing)

It is not viable for us to produce on several different frame sizes, those looking to install bees on 14x12 frames or Langstroth frames can use National Frames but there are certain methods used for later change over.

For non standard frames we reccomend using package bees.

Where do I collect my bees from?

Collection address is as follows -
BS Honey Bees
Unit A1, Badgeworth Livery Centre
Cold Pool Lane
Cheltenham
Gloucestershire
GL51 4UP
Map - https://goo.gl/maps/eKpE2JW4pRn

Please ensure you have viewed the map as a Sat Nav will take you to the traveller camp down the road.

This is strictly by pre arranged appointment only.

When are full colonies ready?

Working hives are generally ready from about the end of May. This all depends on your position in the queue, please see our News & Updates section to see updated schedules.

Please also remember we will contact you, initially by email to arrange collection of your bees. You do not need to call us.

Do you post full colonies?

Unfortunately full colonies are too big, heavy & fragile to be posted and would be too high risk of overheating in transit so they are collection by appiontment from Cheltenham only.

What do I need to bring when collecting my full colony?

We pre-pack the bees for collection so in theory you and not required to bring anything. However we would recommend a water sprayer for customer travelling further. You may wish to bring additional ratchet straps to secure the hive, some customers bring their beesuits for a sense of security on their journey, however no bees have be known to escape to date.

Advantages / Disadvantages to a Full Colony

Advantages

  • Saves you the cost of initial equipment purchase as the hive is included for free
  • No installation required
  • Already established nest over waiting for a nuc to progress
  • Produce honey earlier, potentially two crops

Disadvantages

  • More expensive than a nuc
  • Is strictly collection only

I wish to cancel my hive order, how do I do so?

Any cancellation must be made in writing to us via email. Please do remember that deposits are non-returnable unless it is the case we are unable to supply your bees.

If you have paid a full payment you will receive a refund less the deposit amount.

Are your full colonies UK bred?

Yes, all of our full colonies are produced here in the UK by us.

Are your full colonies treated?

Yes, we use Bee Farmer prescribed strips every Autumn to treat our breeding hives. We also regulary vapourise oxalic acid using a sublimator as a form of treatment.

We also use Thymol for the treatment of Nosema.

Ordering

How quickly will you dispatch my equipment order?

Equipment delivery we aim to dispatch the same business day but please allow up to 48hrs (Monday - Friday) during busy times. Please be aware that Parcelforce deliveries are made during the standard working week (Monday - Friday).

I tried to call but always get answer phone?

As lots of our bees are in remote areas with poor signal coverage sometimes you will get our answer phone service. Please do try to call again later within our operating hours or leave a message and we will get back to you. We receive quite high volumes of calls during the season and may be on the line with other customers.

Can you take my order over the phone?

The vast majority of our orders come via the ordering system on our website. Whilst we understand some people do not like using the online system, if you call to place an order over the phone we will be using a very similar order form at our end.

We are happy to take orders over the phone but during the season we are rarely sat infront of a computer, feel free to call us to place an order during autumn and winter, but we can probably only process your order during the season between 8am and 10am, sorry for any inconvenience caused. 

What payment options do you offer?

We accept the following payment options – Credit / Debit Card (via Global Payments), Paypal (Debit/Credit Card), Instant Bank Transfer, Card over the phone (via Global Payments), Cheque (upto 20 days processing time).

Can I order a Nuc & Queen together?

No, because we have to use different shipping containers and methods for Queens & Nucs we are not able to combine the postage and put them together. Please ensure you order these seperately. This is the same for equipment as the courier we use for a equipment will not accept live bees, sorry for any inconvenience. 

Can I order equipment with live bees?

No, because we have to use different shipping couriers and methods for Queens & Nucs we are not able to combine the postage and put them together. Please ensure you order these seperately.

The courier we use for a equipment will not accept live bees, sorry for any inconvenience caused.

Are you DASH Accredited?

Yes we are fully DASH Accredited.

What is DASH?

Disease Accreditation Scheme for Honeybees - DASH

Introduction

In 2010 - 2011 the Farming Regulation Task Force issued an Earned Recognition Plan which, as the title suggests, allows self-regulation to those who show a strong track record of reliability and adherence to standards. This risk-based approach to inspections already runs throughout a number of inspection regimes, e.g. Integrated Pollution Prevention and Control (IPPC) inspections in the pig and poultry sectors, and in livestock welfare and dairy hygiene inspections. In 2013, the National Bee Unit (NBU) and The Bee Farmers’ Association Ltd (BFA) collaborated to develop DASH – the Disease Accreditation Scheme for Honeybees. The aim of DASH is to:

Reduce the costs associated with disease within commercial beekeeping operations;
Improve the health of honeybees within the operation, and
Reduce the regulatory burden in the form of inspection visits.

DASH is recognised within the DEFRA Farming Regulation Task Force Implementation – Earned Recognition Plan August 2013. DASH is only eligible to those in the Bee Farming industry and those members that successfully complete the scheme will receive greater autonomy and fewer inspections by Bee Inspectors.

This will not necessarily mean a reduction in the total number of inspections, but rather gives an opportunity to improve targeting inspections to those close to disease.


Overview of DASH

During the late summer months, participants will need to attend a training event to verify that they can recognise disease;

In the winter, successful candidates will be expected to update their apiary sites and colony numbers on BeeBase;

The following Inspection season, the NBU will then carry out baseline inspections of all colonies. Once this is complete, improvement orders will be issued if necessary, followed by a certificate of competency;

From then on Bee Farmers will be required to self-report any disease finds to the NBU as required in the working protocol. Any equipment needed for diagnosis of suspect disease will be provided by the NBU;

Members will receive audit visits by Bee Inspectors. Any audit visit which involves ‘Inspection Activity’ still has to be risk based and must fall in line with our operating to the Regulators Compliance Code. There will be no Inspection Activity without a reason.

Are you PCI DSS compliant?

Yes we are PCI DSS compliant with an annual review every March.

What is PCI DSS?

The Payment Card Industry Data Security Standard (PCI DSS) is a proprietary information security standard for organizations that handle branded credit cards from the major card schemes including Visa, MasterCard, American Express, Discover, and JCB.

Is your website secure?

Yes, our website uses the latest security technology and encrypted using SSL.

Where are you located?

Workshop Address
BS Honey Bees
Unit A1, Badgeworth Livery Centre
Cold Pool Lane
Cheltenham
Gloucestershire
GL51 4UP
Visits by appointment only 

Coming from the M5 Motorway - Take exit 11 and follow signage to Regency Cheltenham, onto the A40. At the round about take the 4th Exit (by Travel Lodge / KFC). At the next round about take 3rd exit (Straight over with B&Q on your left). Straight over the next round about and over the railway bridge. You will shortly see a right turning signposted "Cold Pool Lane", turn right and you will see the yard on the left hand side (Signposted "Badgeworth Livery Centre"). There is 2 entrances, please use the secondary entrance to the yard (by the telegraph pole) and follow our signs (observing a 5MPH limit).

How do I contact you?

Please use the contact form on our website here.

We do not disclose our email address on the website due to spamming issues.

What is your phone number?

Mobile - 07756 424643
Our phone is manned Monday - Friday 8 - 16.00 - Please do remember we are rarely sat in an office and signal can be scarce deep in the Cotswolds when working our bees.

We do not have a landline.

Why are your deposits non-refundable?

We take a deposit to secure the order for the season to help with planning and preperation. We will purchase equipment such as nuc boxes, frames, queens, wax etc based on the current orders. Bees are produced to order, in the past where we have taken orders in good faith we have been let down.

Cancellation not only wastes our resources but time may have already been set aside producing your order.

How do I place an order?

Please be sure to read all the information and take a look at the videos / pictures available before placing an order.

Ordering is fairly simple. Navigate to the product page, scroll to about half way down the page and you will see "Payment Type" and select your preferred option (Full payment for Postage, Full Payment for collection or Deposit for collection). After this type your required quantity into the "qty" section and select "Add to Cart".

After this point you will be directed to a shopping cart where you can then select "Proceed to checkout". From here our system will allow you to create a store username and input all your billing and shipping details. It will also allow you to select your desired shipping / collection option.

This option will present you with 5 different payment methods, Debit / Credit Card, Paypal, Cheque, Bank Transfer or Call to pay (Credit / Debit Card).

After all has been confirmed you will receive an email order confirmation and, depending what payment method is used, a payment confirmation. This will be the system we will use to contact you when the bees are ready so be sure to enter a valid email address.

If you do prefer to mail order then an offline order form can be seen here http://www.bshoneybees.co.uk/offlineorder/orderform.pdf although online is far quicker.

Phone ordering is possible but we are not always infront of a computer to do so.

Do you send bees outside of the UK

Due to time constraints, paperwork and legalities we only send bees within the UK.

Will you call me when my bees are ready?

Initially we will email to notify you that your bees are ready to the email address given on the order. This is an automated system so once an order is submitted if you need to modify your address please drop us an email.

If we have no reply we will begin to call you but we are extremely limited to time so appriciate if you could reply to any email with urgency.

When will my bees be ready?

Product Availability Timescale

Where can I buy your honey in jars?

You can buy honey from our approved local outlets.

Cheltenham Chase Hotel - Shurdington Road Brockworth Gloucestershire GL3 4PB - 01452 519988
Minsterworth Butchers - Main Rd Minsterworth Gloucester - 01452 750237
Prinknash Abbey Monastery Shop & Cafe - Prinknash Abbey Cranham Glos GL4 8EX - 01452 812066
The Village Experience - Brook Farm Badgeworth Cheltenham GL51 4UL - 07887875602
Guru Coffee House - 29 Brunswick Road Gloucester GL1 1JE - 01452 532827
The Village Experience - Brook Farm Badgeworth Cheltenham GL51 4UL - 07887875602
Hulberts Country Feed - Swindon Farm Manor Road Swindon Village Cheltenham GL51 9SQ - 07478764596 07769695582 01242 574998

Honey

Where can I buy your honey in jars?

You can buy honey from our approved local outlets.

Cheltenham Chase Hotel - Shurdington Road Brockworth Gloucestershire GL3 4PB - 01452 519988
Minsterworth Butchers - Main Rd Minsterworth Gloucester - 01452 750237
Prinknash Abbey Monastery Shop & Cafe - Prinknash Abbey Cranham Glos GL4 8EX - 01452 812066
The Village Experience - Brook Farm Badgeworth Cheltenham GL51 4UL - 07887875602
Guru Coffee House - 29 Brunswick Road Gloucester GL1 1JE - 01452 532827
The Village Experience - Brook Farm Badgeworth Cheltenham GL51 4UL - 07887875602
Hulberts Country Feed - Swindon Farm Manor Road Swindon Village Cheltenham GL51 9SQ - 07478764596 07769695582 01242 574998

Are you hygiene certified?

Yes, we have completed and passed Hygeine Certification level 2.

What is your pricing for bulk honey?

Please contact us for an upto date price.

Poly Nucs / Hives

How quickly will you dispatch my equipment order?

Equipment delivery we aim to dispatch the same business day but please allow up to 48hrs (Monday - Friday) during busy times. Please be aware that Parcelforce deliveries are made during the standard working week (Monday - Friday).

What frames do your 2 in 1 Poly Nucs take?

We offer our 2 in 1 Poly Nucs for British National & 14x12 British National only, unfortunately at the moment it is not deemed feasable to develop in a new frame size.

Do you plan to offer a full Poly National?

We currently do not offer any full Poly Nationals. At this current point we feel the market is very crowded in respect of full poly hives and we feel that the investment required may outweigh the market viability.

What do I paint my Poly hive in?

We reccomend externally painting your Poly hive in smooth masonary paint. This will prolong the life and durability of the box.

Some ask if painting inside the feeder is required, we personally do not but others do. It is entirely up to you if you choose to do so.

Equipment

How quickly will you dispatch my equipment order?

Equipment delivery we aim to dispatch the same business day but please allow up to 48hrs (Monday - Friday) during busy times. Please be aware that Parcelforce deliveries are made during the standard working week (Monday - Friday).

Do you sell bee suits / hive tools etc?

As we are bee breeders specialising in the breeding and sale of bees unfortunately we do not sell much equipment. We prefer to focus on what we are best at nor do we have the time and resources to deal in the equipment side of things.

How long will it take to receive my Correx Nuc box?

We use ParcelForce to send out our empty correx nuc boxes. We generally dispatch these within 24 hours.

This will arrive within 24 or 48 hours depending on the method you selected on checkout.

If you require these boxes urgently please get in contact and we can arrange a faster courier for yourself.

Can I purchase a frame feeder?

Yes, we generally produce frame feeders in the winter and you are welcome to purchase one from us in Cheltenham when collecting your bees. At this time we are still configuring postage options for them so they can not be dispatched,

How do I assemble a Correx Nuc Box?

Please see the video below